Answers, no runaround.
The questions we hear most — collision repair, insurance, paint matching, timelines, and warranty. Still have questions? Call us anytime at (936) 581-4556.
Do I need to go to the shop my insurance recommends?
No. Under Texas law, you have the right to choose any licensed repair facility — regardless of which shop your insurance company recommends. Insurance companies cannot require you to use a specific shop. At SS Paint & Body, we work directly with your insurance company so the process is seamless for you.
How long will my collision repair take?
Repair timelines vary based on the extent of the damage, parts availability, insurance approval, and whether structural or refinishing work is required. When you drop off your vehicle, we provide a written timeline estimate so you know exactly what to expect. Call us at (936) 581-4556 to discuss your specific situation.
Can you match my car's paint exactly?
Yes. We use computerized color-matching technology to identify your vehicle's exact paint formula — accounting for any fading or weathering over time — and apply it in our climate-controlled spray booth. The result is a color match that blends seamlessly with your original finish.
Will my car be as safe to drive as before?
Yes. SS Paint & Body is I-CAR Gold Class Certified, which means our technicians are trained to restore vehicles to OEM safety specifications. Structural and frame repairs are performed using computerized measuring systems to verify every dimension meets factory standards. We do not sign off on a vehicle until it passes our multi-point quality inspection.
Do I need to schedule an estimate?
No appointment is required for a free estimate. You can walk in Monday through Friday, 8 AM to 5 PM. If your vehicle is not driveable, call us at (936) 581-4556 and we will help arrange getting it to us.
What types of damage do you repair?
We repair all types of auto body and collision damage including: collision damage from accidents, hail damage using paintless dent repair (PDR), frame and structural damage, bumper damage (cracks, scuffs, breaks), paint damage (scratches, peeling, fading), and dents of all sizes. We work on all makes and models.
Do you offer help with insurance claims?
Yes. We handle the entire insurance process for you. We document the damage, communicate directly with your insurance adjuster, handle supplement requests if additional damage is found during repair, and coordinate rental vehicle arrangements when your policy includes that coverage.
Is your work guaranteed?
Yes. Every repair performed at SS Paint & Body Repair is backed by our Limited Lifetime Workmanship Warranty. If any work we performed ever fails due to a defect in our craftsmanship — including paint adhesion, color matching, or structural integrity — we will repair it at no charge. Ask us about warranty terms when you pick up your vehicle.
Can you repair aluminum panels and newer materials?
I-CAR Gold Class certification includes training on aluminum, high-strength steel, and composite repair procedures. Contact us at (936) 581-4556 to discuss your specific vehicle and the repair it needs.
Will I get a rental car while mine is in the shop?
Rental coordination depends on your insurance policy. When your policy includes rental coverage, we coordinate rental arrangements directly with your insurer. If you are paying out of pocket, we can provide referrals to local rental companies. Call us and we will help you figure out your options.
Your Car Deserves the Best — We Deliver It.
Free estimates. Insurance-friendly. Limited lifetime workmanship warranty.
